Credit Card Chargebacks: A Merchant's Most Difficult Challenge
By [http://ezinearticles.com/?expert=William_Hamilton]William Hamilton
Joe Q. Merchant, a successful e-commerce business owner, opens a letter from the Chargeback Department of his credit card processing company. “What’s this?” he wonders, intuitively knowing that this can’t be good news. His suspicions are proven correct when he reads this retrieval request form where he must provide information about a particular transaction. While no specific reason is offered as to why this request has been initiated, Joe knows that he must comply to avoid a chargeback – where funds can be taken out of a merchant’s account due to a variety of reasons and placed back into a given customer’s account.
Joe ponders what went wrong with this particular transaction. Is it possible that a member of his staff accepted an invalid credit card (e.g., expired date)? Has there been a processing error (e.g., an input error has been committed where the wrong account has been charged)? These scenarios are very unlikely, Joe decides. In all probability, a customer has either disputed a) the validity of the transaction (i.e., whether the customer has authorized the transaction) or b) the quality of the service and/or product (i.e., the customer has voiced dissatisfaction and wants a refund).
According to guidelines set by Visa, Mastercard, American Express and Discover, Joe Q. Merchant must reply with written correspondence, providing all the requested information – in an expedient fashion – in an attempt to rebut any possible chargeback. (A review committee will eventually render a decision as to the legitimacy of a chargeback.) But the retrieval request has indicated the date that this information must be received. If the merchant offers evidence of a transaction after this date, a chargeback will ensue and the merchant will automatically lose those hard-earned dollars that he/she may have already spent.
Online merchants, such as Joe, have more difficult obstacles to overcome than retail merchants in the resolution of chargebacks. After all, those who generally swipe credit cards have a transaction slip or receipt. If a card does not swipe through a credit card terminal, retail merchants must run the card through a manual imprinter to prove that the transaction was authorized. In contrast, those who run businesses online will not have such a physical receipt proving that the customer authorized the sale. This is why online transactions are categorized as “card not present” or “customer not present.”
Every year, a myriad of chargebacks result when customers claim that they never received the merchandise. In such instances, it is imperative that the merchant has a proof of delivery notice, indicating the date with the customer’s signature. If the signature on this notice belongs to another individual (e.g, neighbor) or even if the customer claims that he/she never signed for the item (signature is not clear), the merchant can lose the chargeback. It is always best that an online merchant use the Address Verification system (AVS) to ensure that the address listed on the customer’s credit card matches the billing address. Moreover, it is advisable to check for Visa’s CVV2 code or Mastercard’s CVC2 code – the three digits printed on credit cards near the signature panel in the back of the card – to help determine the validity of a sale. This aides the merchant in helping to identify a cardholder in a non-face-to-face transaction.
Of course, the merchant may then insist that the billing address and ship to address be the same to reduce the possibility of a chargeback. (As an added measure of protection – as a proactive maneuver – a merchant may fax a customer an order or invoice form and ask that the form be faxed back so that the customer’s signature may be on file. In another scenario, if the customer has initiated a chargeback for non-delivery of goods, before 30 days has elapsed from the time that the transaction occurred, the merchant can respond that ample time for shipment was not provided – especially if he/she can submit the terms of agreement, indicating the delivery date. If the merchant knows that delivery will be delayed, it is imperative to contact the customer should the customer derive the conclusion that the shipment was never made. Moreover, at least with phone orders, the merchant may even decide to postpone charging the card until the delivery is near completion or completed.
The retrieval request/chargeback battle becomes even more complex if the customer claims that the product or service does not live up to the customer’s expectations. If this has occurred, Joe Q. Merchant needs to submit his refund policy and proof that the customer was made aware of such a policy.
If a product was purchased, the customer must return it before a chargeback can be initiated – at least if the customer used a Visa or Mastercard. It is then up to the merchant how to proceed (i.e., to either grant or deny a refund). Disputes regarding a service fall in a very gray area. While it is mandatory that the customer attempt to work out an agreement with the merchant before attempting to charge back payment, such a conference may result in a stalemate. The almighty refund policy may help the merchant but if there are loopholes, the customer may very well be deemed victorious. And it should be clear that any “tie” goes to the customer; if the merchant cannot provide conclusive evidence that services rendered were thorough and appropriate or if there exists reasonable doubt, Joe Q. Merchant will not only have lost time with the customer but his money. And if the customer asserts that services were not rendered at all, Joe needs to show evidence of his work to the processing bank or a contract that spells out that he intended to provide service on a future specified date. Again, any inconclusivity that Joe fulfilled his obligation or planned to will result in a thinner wallet for Joe.
Although Joe Q. Merchant was quick to dismiss the notion that a point-of-sale processing error transpired, he needs to realize that there exists the possibility for human error on any given transaction. What happens, for example, if a customer has inadvertently been billed twice for a product or service? What happens if a customer cancelled a recurring billing charge but was still assessed a charge? In business, attention to detail is a must. But if Joe or a member of his staff erred, a credit to the customer must be issued posthaste.
Of course, the best way to prevent chargebacks starts with Joe’s actions and not necessarily the customer’s actions. Are safeguards in place to prevent processing errors? For instance, on phone orders, do the merchants’ representatives ensure that every given digit, including the expiration date, is absolutely correct? Are orders confirmed by fax?; Are phone numbers checked with directory enquiries?; Are customers contacted back by phone to confirm the telephone number?
Internet orders need to be evaluated, too. Are fraud-preventative devices, such as the AVS and CVV2/CVC2 code employed? Was the customer’s address verified by calling the card issuing bank’s Voice Authorization Center? (Alternatively, the merchant can automatically decline any transaction where there is an AVS mismatch.) Is the refund policy easily accessible and observable on the website? Does a recognizable Doing Business As (DBA) name with a concomitant phone number appear on the customers’ statements? Are signed delivery receipts obtained?
Logic and intuition are powerful tools in preventing chargebacks, too. If Joe Q. Merchant has an uneasy feeling about a transaction (e.g., the customer is willing to pay additional fees for faster delivery for a high-ticket item, the customer has a domestic billing address but a foreign shipping address, etc), he needs to proceed with caution. High-ticket items are profitable but risky and Joe Q. Merchant must especially perform his due diligence with such transactions.
A yellow light should also appear for any foreign order, particularly those that originate from certain problem countries like Singapore or Indonesia. Indeed, Joe needs to weigh the benefits vs. the potential cost of doing business outside the States.
Although chargebacks can raise their ugly head for any merchant, Joe Q. Merchant realizes that by taking a thorough, hands-on and cautious approach, he can substantially reduce or eliminate their occurrence. As an added measure of protection, Joe will conduct business ethically and responsibly and reach out towards his customers to ensure their satisfaction. He will, for example, describe products and/or services with accurate descriptions, provide a clear and fair return policy and establish dialogue, whenever possible, with the customer – either before, during or after a given transaction.
Advancing technology, to better identify customers (e.g., Verified by Visa or SecureCode provided by Mastercard), will serve to reduce fraud and/or limit chargebacks. But until technology catches up with the oft-unpredictable world of e-commerce chargebacks, Joe Q. Merchant can look towards one reliable stop-gap measure: himself.
Copyright 2006 William Hamilton
William Hamilton owns a payment processing company, IntelliCollect (a subsidiary of United Bank Card), a firm offering cost-effective payment processing solutions. Services are listed at: http://www.intelli-collect.com
Article Source: http://EzineArticles.com/?expert=William_Hamilton http://EzineArticles.com/?Credit-Card-Chargebacks:-A-Merchants-Most-Difficult-Challenge&id=187377
Tuesday, August 7, 2007
Tuesday, July 31, 2007
Credit Card Terminals
Want To Accept Credit Card Services?
By Shane Penrod
When your business has expanded to the point that you’re ready
to accept credit card services, it is time for an upgrade of
payment options so that your clients can pay by credit as well
as by cash or check. This is not a difficult process, but you
will need to get started promptly if you want to stay even with
or get ahead of the competition.
To become eligible to accept credit card services, you need to
apply for a merchant services account. This is a special bank
or financial account that an underwriter provides to back
credit payments from clients to you. Do an Internet search to
find financial institutions who offer this service; many do,
and they would love to have your business. All you need do is
check out the prices and terms and go with the best deal you
can get. Be careful to read the fine print, however, as there
can be hidden fees like print statement costs, gateway fees,
and Website maintenance if you go the Internet route. You also
may be asked to pay annual membership fees or application fees,
so do your homework before selecting a company where you will
seek a merchant account. You can quickly apply via the Internet
or by telephone, and you can generally expect a fairly prompt
reply. In a matter of a few days, you could be ready to start
accepting credit card payments from current and new customers.
Your clients will appreciate your willingness to accept credit
card services, since many dislike the hassle of paying by cash
or check. If you plan to offer credit card payment options at
the physical location of your company or organization, you will
need to purchase or lease a credit card processor that can be
plugged in, perhaps one with a combination terminal and
printer. If an employee or you plan to deliver goods and
services, however, you may prefer to invest in a wireless
credit card processor that you can take with you in the van
wherever you go. A pager might be another useful acquisition,
as well as an e-check or debit processor. Don’t overextend
yourself, however. Only purchase what you can afford to pay for
each month. You can always buy more equipment or upgrade to more
features when they are truly needed.
To accept credit card services at a company Website, find a
good Web designer who will put up a quality site for your
business. Your merchant account will let you accept credit
payments onsite, which allows you to reduce staffing loads and
yet bring in more income. Your Website can be viewed from
customers all around the world at any time of the day or night,
and you can likewise receive credit payments from any location.
Many merchants claim their profit rises dramatically after they
start accepting credit on a Website.
Don’t let prosperity pass you by. Find out how you can open a
merchant account and learn to accept credit card services on
the Internet.
About the Author: Shane Penrod is the founder of
Merchant-Account-Quotes.com Specializing in allowing merchants
the ability to shop and compare multiple quotes from national
merchant account providers. For free quotes on merchant account
rates and fees, please go to
http://www.merchant-account-quotes.com
Source: http://www.isnare.com
By Shane Penrod
When your business has expanded to the point that you’re ready
to accept credit card services, it is time for an upgrade of
payment options so that your clients can pay by credit as well
as by cash or check. This is not a difficult process, but you
will need to get started promptly if you want to stay even with
or get ahead of the competition.
To become eligible to accept credit card services, you need to
apply for a merchant services account. This is a special bank
or financial account that an underwriter provides to back
credit payments from clients to you. Do an Internet search to
find financial institutions who offer this service; many do,
and they would love to have your business. All you need do is
check out the prices and terms and go with the best deal you
can get. Be careful to read the fine print, however, as there
can be hidden fees like print statement costs, gateway fees,
and Website maintenance if you go the Internet route. You also
may be asked to pay annual membership fees or application fees,
so do your homework before selecting a company where you will
seek a merchant account. You can quickly apply via the Internet
or by telephone, and you can generally expect a fairly prompt
reply. In a matter of a few days, you could be ready to start
accepting credit card payments from current and new customers.
Your clients will appreciate your willingness to accept credit
card services, since many dislike the hassle of paying by cash
or check. If you plan to offer credit card payment options at
the physical location of your company or organization, you will
need to purchase or lease a credit card processor that can be
plugged in, perhaps one with a combination terminal and
printer. If an employee or you plan to deliver goods and
services, however, you may prefer to invest in a wireless
credit card processor that you can take with you in the van
wherever you go. A pager might be another useful acquisition,
as well as an e-check or debit processor. Don’t overextend
yourself, however. Only purchase what you can afford to pay for
each month. You can always buy more equipment or upgrade to more
features when they are truly needed.
To accept credit card services at a company Website, find a
good Web designer who will put up a quality site for your
business. Your merchant account will let you accept credit
payments onsite, which allows you to reduce staffing loads and
yet bring in more income. Your Website can be viewed from
customers all around the world at any time of the day or night,
and you can likewise receive credit payments from any location.
Many merchants claim their profit rises dramatically after they
start accepting credit on a Website.
Don’t let prosperity pass you by. Find out how you can open a
merchant account and learn to accept credit card services on
the Internet.
About the Author: Shane Penrod is the founder of
Merchant-Account-Quotes.com Specializing in allowing merchants
the ability to shop and compare multiple quotes from national
merchant account providers. For free quotes on merchant account
rates and fees, please go to
http://www.merchant-account-quotes.com
Source: http://www.isnare.com
Friday, July 27, 2007
Credit Card Terminal
Credit Card Offers
By Beth Pardue
The vast majority of credit card offers you receive are fair
and ethical. But there are two things to look out for that some
credit card companies have been known to pull on unwary
customers. These tactics are perfectly legal, so your only
recourse to preventing them is to be alert.
The old bait and switch. You apply for a great credit card that
gives you tons of frequent-flier miles, hoping to put all of
your shopping on it, and then head to the Bahamas in February.
When and if you get that card, study the terms carefully. If
you don't qualify for the great card, the credit card company
can send you a completely different card with different
terms--without telling you. Visit www.amex-visa-mastercard.com
for a list of reputable credit card offers.
Cash advance fees and rates. Read the fine print on your
statement and you'll see it's a very bad idea to take cash out
on your credit card. Your card might have a really low rate for
purchases, but the rate for cash advances is much higher. And
there is no grace period--you start paying interest right away.
Aside from paying a high rate on the cash you take out, you're
going to pay a fee, usually 2 percent to 4 percent of the
amount advanced. And your payments will be applied to the
lower-interest balance before they are applied to your cash
advance. Don't get yourself into trouble with either of these
two mistakes ... read the terms of your credit card offers
carefully before you activate them.
About the Author: This article was written by Beth Pardue who
has over 10 years of experience in the financial industry
assisting clients with assorted financial needs. To learn more
about credit cards or to apply for a credit card online please
visit: Visit http://www.amex-visa-mastercard.com today!
Source: http://www.isnare.com
By Beth Pardue
The vast majority of credit card offers you receive are fair
and ethical. But there are two things to look out for that some
credit card companies have been known to pull on unwary
customers. These tactics are perfectly legal, so your only
recourse to preventing them is to be alert.
The old bait and switch. You apply for a great credit card that
gives you tons of frequent-flier miles, hoping to put all of
your shopping on it, and then head to the Bahamas in February.
When and if you get that card, study the terms carefully. If
you don't qualify for the great card, the credit card company
can send you a completely different card with different
terms--without telling you. Visit www.amex-visa-mastercard.com
for a list of reputable credit card offers.
Cash advance fees and rates. Read the fine print on your
statement and you'll see it's a very bad idea to take cash out
on your credit card. Your card might have a really low rate for
purchases, but the rate for cash advances is much higher. And
there is no grace period--you start paying interest right away.
Aside from paying a high rate on the cash you take out, you're
going to pay a fee, usually 2 percent to 4 percent of the
amount advanced. And your payments will be applied to the
lower-interest balance before they are applied to your cash
advance. Don't get yourself into trouble with either of these
two mistakes ... read the terms of your credit card offers
carefully before you activate them.
About the Author: This article was written by Beth Pardue who
has over 10 years of experience in the financial industry
assisting clients with assorted financial needs. To learn more
about credit cards or to apply for a credit card online please
visit: Visit http://www.amex-visa-mastercard.com today!
Source: http://www.isnare.com
Thursday, July 26, 2007
Credit Card Terminals
Credit Card Basics
By Mansi Aggarwal
“Which bank’s credit card do you have?”, “what is its credit
limit”, “what type of card is it”…such questions are on
everybody’s lips today. The world seems to have been squeezed
and wrapped into a credit card. Nowadays everybody speaks and
grasps the language of credit cards. The credit card syndrome
seems to have gripped all of us.
But are credit cards only beneficial? Let us analyze the pros
and cons of this pocket plastic and see what outweighs the
other.
The Benefits of a Credit Card:
• Keep heavy cash in abeyance—money is the most coveted thing
in this world. Carrying lot of cash wherever you go is always a
bone of contention. A credit card facilitates you to travel
without heavy cash and have a carefree and happy trip or
shopping.
• Imagine yourself out for shopping in a wonderful mall. While
you shop, you remember to take boots for your son, spectacles
for mother, necklace for your beloved wife…but falling short of
money! The credit card is your best friend in such a situation.
• Even if you lose your credit card, you need not be
apprehensive and scared the way you get when you lose your
cash. This is because you can get the card freezed or blocked
from the bank and relax.
• Credit card works anywhere and everywhere nowadays. You just
need to bag your card and make a move to any destination
without bothering for money.
• Loan facility can also be availed via credit cards.
The Negative Aspect of Surge in Credit Card usage
• Generally everybody does not meet the eligibility criterion
to hold a credit card. yet in order to enhance their sales and
as part of marketing strategies, companies, private banks etc.
do away with giving these cards to who so ever caters even to
the minimum terms and conditions.
• The loan factor-the cards provide you with huge credit
limits. The consumer ignorant of the forthcoming trouble, keeps
on drawing money from his card and most often when he realizes
his mistake, it is too late. He not only comes in the debt of
the money he withdrew but also the massive interest that is
charged by these companies and banks.
• Many credit card companies provide lucrative offers almost
every month in the form of incentives. These incentives are
basically meant to boost the sale of their product. Incentives
like travel programs, gas purchases etc. are a very common
phenomenon these days. But one should not get lured by these
for it is well said that everything that glitters is not gold.
Initially the cards might be promising for some cheerful
moments but once you become habitual of them they can land you
in soup.
• The addictiveness- it is most often the addictiveness of
these cards that is a source of trouble. People, who keep on
drawing from the bank’s or company’s credit, suffer largely.
• Debit cards are believed to be different from the credit
cards. But actually the difference is minute. A debit card can
also be used as a credit card at times and there are some
eminent banks that charge fee with the debit cards too. So more
or less the situation remains to be the same.
When you make up your mind to go for a debit card, consult some
advisor. Know the details of the interest rate, the tenure to
repay the amount and other such things. Do not be carried away
by brand names. Just make a survey first and then decide which
one to go for.
About the Author: Mansi aggarwal writes about credit card.
Learn more at http://www.wisecreditcarduse.com .
Source: http://www.isnare.com
By Mansi Aggarwal
“Which bank’s credit card do you have?”, “what is its credit
limit”, “what type of card is it”…such questions are on
everybody’s lips today. The world seems to have been squeezed
and wrapped into a credit card. Nowadays everybody speaks and
grasps the language of credit cards. The credit card syndrome
seems to have gripped all of us.
But are credit cards only beneficial? Let us analyze the pros
and cons of this pocket plastic and see what outweighs the
other.
The Benefits of a Credit Card:
• Keep heavy cash in abeyance—money is the most coveted thing
in this world. Carrying lot of cash wherever you go is always a
bone of contention. A credit card facilitates you to travel
without heavy cash and have a carefree and happy trip or
shopping.
• Imagine yourself out for shopping in a wonderful mall. While
you shop, you remember to take boots for your son, spectacles
for mother, necklace for your beloved wife…but falling short of
money! The credit card is your best friend in such a situation.
• Even if you lose your credit card, you need not be
apprehensive and scared the way you get when you lose your
cash. This is because you can get the card freezed or blocked
from the bank and relax.
• Credit card works anywhere and everywhere nowadays. You just
need to bag your card and make a move to any destination
without bothering for money.
• Loan facility can also be availed via credit cards.
The Negative Aspect of Surge in Credit Card usage
• Generally everybody does not meet the eligibility criterion
to hold a credit card. yet in order to enhance their sales and
as part of marketing strategies, companies, private banks etc.
do away with giving these cards to who so ever caters even to
the minimum terms and conditions.
• The loan factor-the cards provide you with huge credit
limits. The consumer ignorant of the forthcoming trouble, keeps
on drawing money from his card and most often when he realizes
his mistake, it is too late. He not only comes in the debt of
the money he withdrew but also the massive interest that is
charged by these companies and banks.
• Many credit card companies provide lucrative offers almost
every month in the form of incentives. These incentives are
basically meant to boost the sale of their product. Incentives
like travel programs, gas purchases etc. are a very common
phenomenon these days. But one should not get lured by these
for it is well said that everything that glitters is not gold.
Initially the cards might be promising for some cheerful
moments but once you become habitual of them they can land you
in soup.
• The addictiveness- it is most often the addictiveness of
these cards that is a source of trouble. People, who keep on
drawing from the bank’s or company’s credit, suffer largely.
• Debit cards are believed to be different from the credit
cards. But actually the difference is minute. A debit card can
also be used as a credit card at times and there are some
eminent banks that charge fee with the debit cards too. So more
or less the situation remains to be the same.
When you make up your mind to go for a debit card, consult some
advisor. Know the details of the interest rate, the tenure to
repay the amount and other such things. Do not be carried away
by brand names. Just make a survey first and then decide which
one to go for.
About the Author: Mansi aggarwal writes about credit card.
Learn more at http://www.wisecreditcarduse.com .
Source: http://www.isnare.com
Wednesday, July 25, 2007
Credit Card Terminal
Apply Online For A Free Credit Card
By Terje Ellingsen
It is easy to apply online for a free credit card. Filling out
a credit card application is just like filling out a job
application-everyone needs some tips to use so that they get
approved. If your credit is bad, then it may be a little more
difficult to get a credit card than if you have good credit. Do
not give up, because there are hundreds of companies out there
that offer credit cards for people with bad credit and if you
shop around, you will find the credit card that is just right
for you.
If you consider getting a credit card, the first place that you
can get information is the Internet. The Internet has a lot of
information about many different credit cards, including their
rates, fees, and incentives, so that you can find the best
credit card for you. There are some credit card companies that
say that they will give you a credit card with no credit check.
However, keep in mind that having a credit card almost always
means that you are going to go into debt. Be cautious when
choosing the credit card for you. Read the fine print of their
terms and agreements to make sure that there are not going to be
any surprises.
You should analyze your financial situation to make sure that
you can handle a credit card and its payments. Even the most
cautious of us go on a little shopping excursion every now and
then and you do not want to be thrown into a financial tailspin
when your bill comes in. Cautiousness is very important in using
your credit card. If you are not sure that you can handle a
credit card, then rethink applying. You need to be sure that
when the bill comes in that you can make the payments. If you
are not completely sure, then don't get a credit card until you
are ready.
About the Author: Terje Brooks Ellingsen is an internet
publisher and runs http://www.1st-in-loan.net He helps people
with issues like how to to apply online for credit cards, see
http://www.1st-in-loan.net/credit_card_offer.htm and more.
Source: http://www.isnare.com
By Terje Ellingsen
It is easy to apply online for a free credit card. Filling out
a credit card application is just like filling out a job
application-everyone needs some tips to use so that they get
approved. If your credit is bad, then it may be a little more
difficult to get a credit card than if you have good credit. Do
not give up, because there are hundreds of companies out there
that offer credit cards for people with bad credit and if you
shop around, you will find the credit card that is just right
for you.
If you consider getting a credit card, the first place that you
can get information is the Internet. The Internet has a lot of
information about many different credit cards, including their
rates, fees, and incentives, so that you can find the best
credit card for you. There are some credit card companies that
say that they will give you a credit card with no credit check.
However, keep in mind that having a credit card almost always
means that you are going to go into debt. Be cautious when
choosing the credit card for you. Read the fine print of their
terms and agreements to make sure that there are not going to be
any surprises.
You should analyze your financial situation to make sure that
you can handle a credit card and its payments. Even the most
cautious of us go on a little shopping excursion every now and
then and you do not want to be thrown into a financial tailspin
when your bill comes in. Cautiousness is very important in using
your credit card. If you are not sure that you can handle a
credit card, then rethink applying. You need to be sure that
when the bill comes in that you can make the payments. If you
are not completely sure, then don't get a credit card until you
are ready.
About the Author: Terje Brooks Ellingsen is an internet
publisher and runs http://www.1st-in-loan.net He helps people
with issues like how to to apply online for credit cards, see
http://www.1st-in-loan.net/credit_card_offer.htm and more.
Source: http://www.isnare.com
Tuesday, July 24, 2007
Credit Card Terminal
Choosing The Right Credit Card
By Mike Collins
They come day after day after day. Sometimes two, three, or
four at a time. Credit card offers. The credit card industry is
highly competitive and banks and other financial institutions
are constantly sending out mass mailings in an attempt to lure
potential customers to switch credit card providers.
And while it is generally not advisable to regularly open new
credit accounts, there are times when doing so can be
advantageous. But how do you compare all of the credit card
offers to know that you are choosing the right credit card?
There are a few things that you should compare and consider
before making your choice.
The interest rate. Obviously the higher the interest rate, the
more you will pay in interest charges. So the lower the rate
the better. Many cards now offer zero-percent introductory
rates for periods of up to a year. Transferring a balance to a
card like this can be an effective way to pay down your debt
quickly. But you have to read the fine print.
Credit card companies usually apply your payment to the debt
with the highest interest rate first. So if your interest rate
on purchases is 12 percent, your payment will be applied to
that balance until it is paid off and then you will begin
paying off the zero-percent portion. Because of this policy,
many people realize little savings in transferring their
balance to a zero-percent card. In order to take full advantage
of the policy, you should not make any purchases on the
zero-percent card. This will ensure that the balance will be
reduced as much as possible before the introductory offer ends.
Reward programs are great ways to gain prizes or cash back by
making purchases. Some cards will actually give you a small
percentage (about one or two percent) of your purchases back as
cash. Others let you earn points that can be redeemed for all
sorts of merchandise, airline tickets, or gift certificates.
Reward programs are a great bonus, as long as you are not
paying extra for it. A higher interest rate will quickly
eliminate any savings you receive through the reward program.
Annual Fees or Service Charges. I have never used a credit card
that charges any kind of annual fee. It just makes no sense to
me. There are so many credit card companies out there competing
for my business, why should I have to pay for the privilege of
using a particular card. Even if the card offers frequent-flyer
miles or cash back, the annual fee will reduce or even eliminate
the benefit gained. Shop around and you can find a card just as
good with no annual fee.
Keep these 3 things in mind when you are comparing the credit
offer and you can be confident that you are choosing the right
credit card.
About the Author: Mike Collins is the owner of
http://www.saving-money-and-living-debt-free.com, a friendly
guide to saving money, making extra money, and getting out of
debt.
Source: http://www.isnare.com
By Mike Collins
They come day after day after day. Sometimes two, three, or
four at a time. Credit card offers. The credit card industry is
highly competitive and banks and other financial institutions
are constantly sending out mass mailings in an attempt to lure
potential customers to switch credit card providers.
And while it is generally not advisable to regularly open new
credit accounts, there are times when doing so can be
advantageous. But how do you compare all of the credit card
offers to know that you are choosing the right credit card?
There are a few things that you should compare and consider
before making your choice.
The interest rate. Obviously the higher the interest rate, the
more you will pay in interest charges. So the lower the rate
the better. Many cards now offer zero-percent introductory
rates for periods of up to a year. Transferring a balance to a
card like this can be an effective way to pay down your debt
quickly. But you have to read the fine print.
Credit card companies usually apply your payment to the debt
with the highest interest rate first. So if your interest rate
on purchases is 12 percent, your payment will be applied to
that balance until it is paid off and then you will begin
paying off the zero-percent portion. Because of this policy,
many people realize little savings in transferring their
balance to a zero-percent card. In order to take full advantage
of the policy, you should not make any purchases on the
zero-percent card. This will ensure that the balance will be
reduced as much as possible before the introductory offer ends.
Reward programs are great ways to gain prizes or cash back by
making purchases. Some cards will actually give you a small
percentage (about one or two percent) of your purchases back as
cash. Others let you earn points that can be redeemed for all
sorts of merchandise, airline tickets, or gift certificates.
Reward programs are a great bonus, as long as you are not
paying extra for it. A higher interest rate will quickly
eliminate any savings you receive through the reward program.
Annual Fees or Service Charges. I have never used a credit card
that charges any kind of annual fee. It just makes no sense to
me. There are so many credit card companies out there competing
for my business, why should I have to pay for the privilege of
using a particular card. Even if the card offers frequent-flyer
miles or cash back, the annual fee will reduce or even eliminate
the benefit gained. Shop around and you can find a card just as
good with no annual fee.
Keep these 3 things in mind when you are comparing the credit
offer and you can be confident that you are choosing the right
credit card.
About the Author: Mike Collins is the owner of
http://www.saving-money-and-living-debt-free.com, a friendly
guide to saving money, making extra money, and getting out of
debt.
Source: http://www.isnare.com
Monday, July 23, 2007
Credit Card Terminal
Credit Card Charges Set To Fall
By John Edmond
In the UK the 8 largest credit card providers have been ordered
to reduce their charges, for default and late payment, by
between 40 and 50%. The current late payment charge by most
major issuers is between £20 - £25 ($30 - $40 US) and the have
been instructed to slash that down to £12 -£15 UK ($18 - $20
US).
The UK Office of Fair trading, who have been investigating
credit card charges for the last few months, stated "The OFT
considers that, in a consumer contract, a default charge is
likely to be disproportionately high if it is more than a
genuine pre-estimate of the damages that the card issuer would
win in court if it sued the cardholder for breach of contract,"
adding "The OFT's provisional view is that the levels of the
default charges imposed by the credit card companies need to be
reduced in order to be fair."
In the opinion of the OFT the current charges of between £20
and £25 excessive and possibly illegal and has given the card
issuers 3 months to respond.
Whilst the current ruling is provisional it is expected that
the final ruling will apply to all credit card issuers in the UK
and, if necessary, the OFT will take a test case to the UK
courts for a ruling forcing the banks to comply.
Once applied to credit cards the decision will also apply to
overdrafts, store cards and mortgages.
Estimates on what this will cost the banks vary from 400
million to 1 billion UKP - up to 50% of the profits earned on
credit cards. In recent results the big 5 banks in the UK
declared record overall profits of £33 billion, so they can
easily reduce these charges.
Matt Barrett, the former chief executive of Barclays, famously
once told MPs that he didn't use credit cards because they were
"too expensive". Whilst the ruling is intended to reduce costs
to customers it's likely that the banks will other find ways to
keep the costs high.
It is already clear that lenders are not great fans of interest
free balance transfers as most have applied a 2 - 3%
administrative charge. Expect this trend to continue and
possibly for the interest free transfers to disappear
altogether.
Expect an increase in the number of cards carrying an annual
fee and for the annual fee on current cards to increase. Further
adjustments could include the disappearance of cashback and a
reduction in free services, travel insurance, flights, holidays
and other promotions.
Though this ruling applies to the UK only, once it is enforced
card issuers around the World will be under pressure to follow
and countries with strong consumer protection legislation may
follow the OFT's lead.
This is therefore an ideal time to review your current credit
cards and take advantage of offers while they last.
If you have a credit card debt, which is rolled over each
month, take advantage now of the interest free offers currently
available. Read the small print, some carry a 2-3% charge, avoid
these as there are still a few interest free transfer offers
which do not have the administration charge.
If you repay your cards in full each month take a look at the
cards offering cashback and get a discount on your purchases
while it still exists.
If you have a balance which will take years rather than months
to repay look at the permanent low interest cards or even better
look at debt consolidation and move the debt to a low interest
loan or mortgage.
Credit cards are an expensive form of long term borrowing. This
ruling, whilst welcome, may herald the start of a restructuring
of credit cards and where they will end is very uncertain.
About the Author: John worked for many years in insurance and
finance and now writes on credit cards and debt management. For
advice on credit cards and debt management go to
http://www.card-debt.net or
http://www.consolidation-loan-advice.info
Source: http://www.isnare.com
By John Edmond
In the UK the 8 largest credit card providers have been ordered
to reduce their charges, for default and late payment, by
between 40 and 50%. The current late payment charge by most
major issuers is between £20 - £25 ($30 - $40 US) and the have
been instructed to slash that down to £12 -£15 UK ($18 - $20
US).
The UK Office of Fair trading, who have been investigating
credit card charges for the last few months, stated "The OFT
considers that, in a consumer contract, a default charge is
likely to be disproportionately high if it is more than a
genuine pre-estimate of the damages that the card issuer would
win in court if it sued the cardholder for breach of contract,"
adding "The OFT's provisional view is that the levels of the
default charges imposed by the credit card companies need to be
reduced in order to be fair."
In the opinion of the OFT the current charges of between £20
and £25 excessive and possibly illegal and has given the card
issuers 3 months to respond.
Whilst the current ruling is provisional it is expected that
the final ruling will apply to all credit card issuers in the UK
and, if necessary, the OFT will take a test case to the UK
courts for a ruling forcing the banks to comply.
Once applied to credit cards the decision will also apply to
overdrafts, store cards and mortgages.
Estimates on what this will cost the banks vary from 400
million to 1 billion UKP - up to 50% of the profits earned on
credit cards. In recent results the big 5 banks in the UK
declared record overall profits of £33 billion, so they can
easily reduce these charges.
Matt Barrett, the former chief executive of Barclays, famously
once told MPs that he didn't use credit cards because they were
"too expensive". Whilst the ruling is intended to reduce costs
to customers it's likely that the banks will other find ways to
keep the costs high.
It is already clear that lenders are not great fans of interest
free balance transfers as most have applied a 2 - 3%
administrative charge. Expect this trend to continue and
possibly for the interest free transfers to disappear
altogether.
Expect an increase in the number of cards carrying an annual
fee and for the annual fee on current cards to increase. Further
adjustments could include the disappearance of cashback and a
reduction in free services, travel insurance, flights, holidays
and other promotions.
Though this ruling applies to the UK only, once it is enforced
card issuers around the World will be under pressure to follow
and countries with strong consumer protection legislation may
follow the OFT's lead.
This is therefore an ideal time to review your current credit
cards and take advantage of offers while they last.
If you have a credit card debt, which is rolled over each
month, take advantage now of the interest free offers currently
available. Read the small print, some carry a 2-3% charge, avoid
these as there are still a few interest free transfer offers
which do not have the administration charge.
If you repay your cards in full each month take a look at the
cards offering cashback and get a discount on your purchases
while it still exists.
If you have a balance which will take years rather than months
to repay look at the permanent low interest cards or even better
look at debt consolidation and move the debt to a low interest
loan or mortgage.
Credit cards are an expensive form of long term borrowing. This
ruling, whilst welcome, may herald the start of a restructuring
of credit cards and where they will end is very uncertain.
About the Author: John worked for many years in insurance and
finance and now writes on credit cards and debt management. For
advice on credit cards and debt management go to
http://www.card-debt.net or
http://www.consolidation-loan-advice.info
Source: http://www.isnare.com
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